Key – Those standards which have greater significance (all other standards are normal)
Recommendation – Those which do not affect certification
New – A completely new standard which the member must now adhere to
Revised – A standard that has changed and requires the member to take some different or additional action to before
Upgraded – The standard has been upgraded to a Key standard or from a Recommendation to a full standard
Appendix – Referenced in ‘How you will be measured’. Indicates that additional information is provided in the Appendices, which are available at the end of each section.
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Where to find help – at the end of each section we have indicated where you can get extra guidance if you need it.
TP.SC.1 Key
Standards
Systems must be in place to ensure that all new staff are effectively trained and deemed competent to carry out the activities they are employed to do
How you will be measured
TP.SC.2
Standards
Systems must be in place to regularly review the performance and competence of staff
How you will be measured
(NA to single driver, owner operated businesses)
Annual staff performance review
TP.SC.3
Standards
Where a training need has been identified, relevant refresher training must be implemented
How you will be measured
o the staff review, complaints and feedback
o changes to legislation, CPC requirements, standards, business conditions and work instructions
o change of vehicle, species carried
TP.SC.4
Standards
Records of training must be kept
How you will be measured
Training record
TP.SC.5
Standards
Where occasional, single use or subcontracted drivers are used, an agreement must be in place to ensure competent persons are provided
How you will be measured
Labour provider agreement