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Key – Those standards which have greater significance (all other standards are normal)

Recommendation – Those which do not affect certification

New – A completely new standard which the member must now adhere to

Revised – A standard that has changed and requires the member to take some different or additional action to before

Upgraded – The standard has been upgraded to a Key standard or from a Recommendation to a full standard

Appendix – Referenced in ‘How you will be measured’. Indicates that additional information is provided in the Appendices, which are available at the end of each section.

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Where to find help – at the end of each section we have indicated where you can get extra guidance if you need it.

Aim:

PERSONNEL

CR.PL.1 Key

Standards

Systems must be in place to ensure all new personnel are effectively trained and deemed competent to carry out the activities they are required to do.

How you will be measured

CR.PL.1.a

No person starts work without an induction, supervision and explanation of the tasks they will carry out.

CR.PL.2

Standards

Records of training must be kept.

How you will be measured

CR.PL.2.a

A training record is available for all, including:- name - details of training/events attended - date of training - who provided the training (in-house or external provider)

CR.PL.2.c

Records kept for 2 years after person has left the business.

Training Record

CR.PL.4

Standards

Where labour providers are used, they are licensed and a documented agreement is in place.

How you will be measured

CR.PL.4.a

All labour providers used hold a valid Gangmasters & Labour Abuse Authority (GLAA) licence.

CR.PL.4.b

A Service Level Agreement is in place between the business and the labour provider.

CR.PL.4.c

The agreement confirms that any workers provided are suitably competent.

Service Level Agreement agreement

CR.PL.5

Standards

Health and Safety Policy in place and effectively communicated to workers. (New)

How you will be measured

CR.PL.5.a

Health & Safety Policy in place.

CR.PL.5.b

Policy is effectively communicated to all relevant workers.

CR.PL.5.c

Language and learning style is given due consideration to ensure all workers understand information.

Health and Safety Policy